Shipping & Returns
Thank you for shopping with Shingar Emporium. Please review our return policy carefully before completing your purchase.
In-Store Purchases — All Sales Final
All in-store purchases are FINAL SALE.
We do not accept returns or exchanges on merchandise purchased at any Shingar Emporium retail location.
Customers are encouraged to carefully inspect merchandise, confirm sizing, and try on clothing when available before completing their purchase.
Once an in-store purchase has been completed, it cannot be returned or exchanged, except where required by applicable law.
Online Purchases — 7-Day Return Policy
Eligible online purchases may be returned within 7 days of confirmed delivery.
All approved online returns are subject to a 15% restocking fee, which will be deducted from the merchandise refund.
To qualify for a return, the item must:
- Be unworn, unused, unwashed, and unaltered
- Have all original tags attached
- Be returned in its original condition and packaging
- Be free from makeup, deodorant, perfume, odors, stains, pet hair, or other signs of wear or use
Shingar Emporium reserves the right to refuse a return if the merchandise does not meet these conditions.
Final Sale — Online
The following items cannot be returned or exchanged:
- Bridal wear
- Heavily embellished wedding outfits
- Jewelry
- Bangles
- Accessories
- Blouses
- Customized, stitched, or altered merchandise
- Special-order items
- Clearance merchandise
- Any item specifically marked FINAL SALE
Return Shipping
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We strongly recommend using a trackable shipping method. Shingar Emporium is not responsible for return packages that are lost or damaged in transit.
Once your return is received and inspected, eligible refunds will be issued to the original payment method, minus the 15% restocking fee and any non-refundable shipping charges.
Damaged, Defective or Incorrect Items
If you receive an incorrect, damaged, or defective item, please contact Shingar Emporium within 48 hours of confirmed delivery and provide clear photos of the merchandise and packaging.
If we determine that an item was damaged, defective, or sent incorrectly by Shingar Emporium, the 15% restocking fee will not apply.
Important
By completing a purchase from Shingar Emporium, you acknowledge and agree to the applicable return policy above.
IN-STORE: ALL SALES FINAL — NO RETURNS OR EXCHANGES
ONLINE: ELIGIBLE RETURNS WITHIN 7 DAYS — 15% RESTOCKING FEE